Problem Note 43829: The SAS® 9.3 Stored Process Server becomes unresponsive in some conditions
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In some situations, the SAS® 9.3 Stored Process Server becomes unresponsive and the affected SAS Stored Process server must be stopped at the operating system level in order to recover. Although there are various possible causes for the unresponsive condition, this problem often occurs under high–load conditions.
SAS® Integration Technologies customers who use SAS Stored Process Servers are required to apply the hot fix that is associated with this SAS note. Because there could be additional scenarios that are not addressed by this hot fix, you also should review the following 9.2 SAS notes which also apply to 9.3:
- SAS Note 43160 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 1"
- SAS Note 43163 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 2"
If the SAS Stored Process Server is still unresponsive after you have applied this hot fix and reviewed the preceding SAS notes, compile results from the tests and the log files that are referenced in the SAS notes and contact SAS Technical Support for further assistance.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies | Microsoft Windows Server 2003 Datacenter Edition | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 |
| Microsoft Windows Server 2003 Enterprise Edition | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Professional 32 bit | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled HP-UX | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| HP-UX IPF | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Linux | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Linux for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Solaris for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| Microsoft® Windows® for x64 | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||
| z/OS | 9.3 | 9.3_M1 | 9.3 TS1M0 | 9.3 TS1M1 | ||